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PayPal Customer Support, Phone Number and Email

PayPal is an e-commerce business which allows payments to be transferred through the internet. This replaces the normal and traditional modes of payments such as money orders and checks.


At first, payments can be made to a PayPal account easily using a credit card or from electronic debit from any bank account, but now PayPal has changed the rules. They require a verified bank account whenever an account holder exceeds the allowed spending limit, after which, PayPal will take funds according to the specified hierarchy, with disregard to the funding source listed as “primary”.

paypal logo

PayPal may even charge fees for performing payment processing on the online sites. It might also charge for the money received through it, depending on the currency used, the total amount received, the sender’s country, the recipient’s country & account type, and the payment option being used.

To contact PayPal there are certain methods to be followed.

PayPal help center

You can use the PayPal help center to sort out your problems.

PayPal Help Center

“Ask Sarah”-automated chat:

You can also use automated chat option to have a live chat with Sarah, PayPals’ virtual assistant.

Ask Sarah

By E-mail or Phone

To contact PayPal by email or by phone, you have to login to their website first.

PayPal Customer Support By Email/Phone

Once you are logged in, go to the above page and click on “Email Us” link, whereby you will be asked to provide some information regarding your queries, and when you are done with them, click on “Submit”. They will get back to you in sometime.

If you want to call them directly, use the “Call Us” link present in that same page, whereby you will be taken to a page with details such as your primary phone number, and a secure web pin, which will be valid only for the next 60 minutes. You will be shown PayPal’s U.S. phone number there in that particular page.

Make sure you follow the instructions on that page before calling them.

PayPal Headquarter’s Address

PayPal Corporate Office,

2211 North First Street San Jose, CA 95131.

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